Fleet & Dispatch Device Controls Policy | Keep It Cyber

Fleet & Dispatch Device Controls Policy

Establish secure standards for ELDs, mobile devices, and dispatch systems across your transportation operations. NIST-aligned, CMMC-ready, and built for logistics environments.

NIST SP 800-171 CMMC v2 FMCSA Guidelines CTPAT Standards

Tier 3 Policy

What is a Fleet & Dispatch Device Controls Policy?

A Fleet & Dispatch Device Controls Policy establishes comprehensive technical standards and security requirements for mobile, in-vehicle, and dispatch-facing technologies used throughout your transportation operations. It defines device configuration requirements, access controls, authentication standards, and monitoring protocols for ELDs, telematics units, dispatch workstations, and other fleet technology.

This policy creates a structured approach to securing field-deployed devices (what drivers and field personnel use) and central dispatch systems (what coordinators and operations staff access), establishing a complete device security framework from procurement through retirement.

Why It Matters for Logistics Companies

Transportation operations rely heavily on distributed technology that extends far beyond traditional office boundaries. Without proper device controls, your operation faces:

Unauthorized access to ELDs and Hours of Service (HOS) records
Compromised GPS and location tracking systems
Data breaches through unsecured mobile and dispatch devices
Tampering risks with in-cab systems and telematics units
Compliance violations with NIST, CMMC, FMCSA, and CTPAT requirements
Inability to remotely secure or wipe lost/stolen fleet devices

A well-implemented Fleet & Dispatch Device Controls Policy provides the foundation for consistent device security, regulated data protection, and operational resilience—ensuring your transportation technology remains secure even in distributed, mobile environments.

What's Typically Included

Our logistics-optimized Fleet & Dispatch Device Controls Policy addresses the unique challenges faced by carriers, fleets, and transportation operations:

Comprehensive device procurement and lifecycle management protocols
Mobile Device Management (MDM) enrollment and configuration requirements
Authentication standards for ELDs, GPS units, and dispatch systems
BYOD (Bring Your Own Device) requirements for transportation personnel
Fleet-specific technical controls for in-vehicle and telematics systems
IoT and connected vehicle security requirements
Dispatch workstation hardening and security controls
Data protection and remote wipe capabilities for field devices
Geofencing and location-based security controls
Incident response procedures for lost, stolen, or compromised devices

Why Your Logistics Operation Needs This Policy

Robust device controls are essential for any transportation company with field-deployed technology, mobile workforces, or dispatch operations. This policy is particularly critical for:

Carriers using ELDs and electronic logging systems
Transportation companies pursuing government or defense logistics contracts
Cross-border carriers subject to CTPAT requirements
Fleets with GPS tracking, telematics, or IoT deployments
Operations with mobile dispatch applications and remote access
Companies seeking cyber insurance for fleet and mobile operations
Organizations with BYOD policies for drivers and field personnel

For comprehensive device security, pair this policy with an Acceptable Use Policy and Incident Response Policy to create a complete device governance framework for your transportation organization.

Available in Our Regulated Logistics+ Tier

The Fleet & Dispatch Device Controls Policy is included in our advanced compliance package for logistics operations with complex regulatory requirements

Tier 3: Regulated Logistics+

$8,500 · One-time purchase

Complete device procurement and lifecycle guidance
MDM/UEM implementation requirements
Authentication and access control frameworks
ELD and telematics security controls
IoT and connected vehicle protections
Dispatch workstation hardening standards
Full NIST, CMMC, FMCSA, and CTPAT mapping

See Full Package

This policy is exclusively available in our Tier 3 package due to its specialized nature and advanced regulatory alignment.

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Frequently Asked Questions

Common questions about implementing Fleet & Dispatch Device Controls

How do we manage device controls for both company-owned and driver-owned devices?

Our policy includes dedicated sections for both company-owned and BYOD scenarios in transportation environments. For company devices, the policy establishes full MDM enrollment, application whitelisting, and comprehensive configuration management. For driver-owned devices, the policy creates a containerization approach that separates business data into encrypted work profiles, implements conditional access requirements, and allows for selective wiping without affecting personal data. This dual approach enables fleets to maintain security compliance regardless of device ownership model while giving drivers appropriate privacy protections when using personal devices. The policy includes specific implementation guidance for leading MDM platforms used in transportation environments and ELD-specific BYOD considerations for hybrid deployments.

What controls should we implement to prevent ELD tampering?

The policy includes comprehensive ELD tamper prevention controls designed to maintain Hours of Service compliance and data integrity. Key measures include: physical mounting requirements that limit device access during vehicle operation; application whitelisting to prevent installation of tampering tools; integrity monitoring for ELD software and firmware; automated alerts for log manipulation attempts; secure connectivity between ELD units and vehicle diagnostic systems; and geofencing to detect and log operation outside approved areas. The policy also establishes quarterly inspection protocols to check for physical tampering evidence, jailbreaking, or unauthorized modifications. For organizations with advanced requirements, we include guidance on implementing cryptographic verification of HOS data, blockchain-based logging, and secure offline operation with tamper-evident synchronization when connectivity is restored.

How do we implement centralized monitoring for distributed fleet devices?

Our policy establishes a comprehensive logging and monitoring framework for distributed fleet environments. It defines specific events that must be captured from mobile devices, including login attempts, configuration changes, location data, application usage, and network connections. These logs are configured for transmission to a centralized SIEM platform when connectivity is available, with local caching during offline periods. The policy provides integration guidance for leading fleet management platforms and MDM solutions to enable real-time alerting for anomalous behavior. For sophisticated environments, we include monitoring thresholds specifically calibrated for transportation operations, such as geofence violations, irregular login patterns, and unauthorized configuration changes. The policy also defines escalation workflows that connect device alerts with your incident response process.

What's involved in securing our dispatch workstations and applications?

The policy includes dispatch-specific controls that address the unique security needs of transportation coordination centers. For workstations, it establishes CIS Level 1 hardening requirements adapted for dispatch environments, including application controls, endpoint protection, and physical security measures like screen privacy filters and cable locks. For dispatch applications and TMS access, the policy requires role-based permissions mapped to job functions, multi-factor authentication, and session timeout controls. We also address screen sharing and collaboration tools that are common in dispatch environments with specific security configurations. The policy includes quarterly vulnerability scanning requirements for dispatch infrastructure and integration guidance for connecting dispatch alerts with centralized monitoring tools. For high-security environments, we provide guidance on securing shared dispatch terminals with kiosk configurations and rapid user switching.

How does this policy help with CTPAT compliance?

Our Fleet & Dispatch Device Controls Policy directly addresses CTPAT Minimum Security Criteria for technology security, particularly around mobile devices, tracking systems, and transportation coordination tools. The policy includes specific controls for securing systems that contain cargo information, tracking data, and customs documentation. It addresses CTPAT requirements for mobile device management, access restrictions, and encryption of sensitive shipping information. For cross-border carriers, the policy includes enhanced requirements for geofencing, location monitoring, and border crossing protocols. The policy provides auditable implementation measures that can be presented during CTPAT validation visits and aligns with the cybersecurity requirements in the most recent MSC updates. For organizations seeking or maintaining CTPAT certification, this policy provides a comprehensive framework for device security that aligns with supply chain security objectives.

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