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What is an Email & Internet Usage Policy?

An Email & Internet Usage Policy establishes guidelines for how employees, drivers, and contractors may use company email systems and internet access. It defines acceptable and prohibited activities, security requirements, and best practices to protect sensitive information while enabling productive business communication.

The policy covers both technical security controls (such as encryption and authentication) and user behavior requirements (like safe browsing habits and proper handling of attachments), providing a comprehensive framework for secure digital communications.

Why Logistics Companies Need Email Security Expertise

After working with 500+ logistics companies, we've seen how email-based attacks create operational disruptions, compliance failures, and financial losses that directly impact customer relationships and business continuity.

"Keep It Cyber's email policy helped us avoid a $50,000 wire fraud attempt. The phishing training specific to logistics operations made all the difference."

Rachel Martinez
Operations Manager, Regional Freight Brokerage

Modern logistics operations face unique email and internet security challenges:

  • Phishing attacks targeting shipping details and customer information
  • Business email compromise leading to fraudulent shipping instructions
  • Data breaches through unsecured email attachments containing manifests
  • Malware infections that could disrupt dispatch and fleet management systems
  • Compliance violations with NIST, CMMC, FMCSA, and CTPAT requirements
  • Unauthorized access to sensitive transportation management systems

What's Included in Our Email & Internet Usage Policy

Our logistics-optimized policy has been refined through hundreds of cybersecurity assessments and phishing incident responses. It addresses the specific communication challenges of transportation operations:

  • Email Security Framework - Encryption, authentication, and secure handling of logistics communications
  • Phishing Prevention Program - Logistics-specific threat recognition and response procedures
  • Internet Usage Guidelines - Safe browsing practices for dispatch and administrative systems
  • Mobile Device Email Security - BYOD protocols for drivers and field personnel accessing company email
  • File Sharing Protocols - Secure transmission of manifests, BOLs, and customs documentation
  • Social Media Guidelines - Professional standards for logistics company representation
  • Incident Response Procedures - Step-by-step protocols for email security breaches
  • Role-Based Training Materials - Specific guidance for drivers, dispatchers, and administrative staff
  • Cloud Application Security - Controls for web-based TMS and logistics platforms

Implementation Support & Expert Guidance

Unlike generic email security templates, our policy includes practical implementation guidance developed specifically for logistics environments:

  • 90-day implementation roadmap with phase-specific milestones
  • Phishing simulation templates with logistics-specific scenarios
  • Email security checklists for common platforms (Office 365, Gmail, Exchange)
  • Employee training materials for different operational roles
  • Vendor communication security requirements and assessment forms
  • Audit preparation documentation for CMMC and cyber insurance reviews

"The policy's mobile email guidance was perfect for our drivers. They can now safely access dispatch communications without compromising security."

Tom Wilson
IT Director, Long-Haul Trucking Company (120 trucks)

For comprehensive coverage, this policy integrates seamlessly with our Acceptable Use Policy and Incident Response Policy to create a complete communication security framework.