Account Management Policy

Account Management Policy | Keep It Cyber

Account Management Policy for Logistics Operations

Prevent 81% of identity-based breaches with comprehensive account governance for your fleet, dispatch, and supply chain systems. NIST-aligned and audit-ready.

81%
Breaches use compromised accounts
$4.35M
Average breach cost
287
Days to identify breach
NIST SP 800-171 CMMC v2 FMCSA Guidelines CTPAT Standards

What is an Account Management Policy?

An Account Management Policy is your master plan for controlling who has access to what systems in your logistics operation. It establishes bulletproof procedures for creating, securing, monitoring, and removing user accounts across all platforms—from TMS and dispatch systems to ELD devices and customer portals.

The Identity Crisis in Logistics

81% of data breaches involve compromised user credentials, yet 47% of logistics companies lack formal account governance. The average cost per breach in transportation: $4.35 million.

Your policy creates a structured approach to identity governance (controlling who can access critical logistics systems) and authentication controls (verifying users are who they claim to be), covering the complete account lifecycle from hiring through termination.

The Account Security Crisis Hitting Logistics

Modern logistics operations run on dozens of interconnected systems, creating a massive attack surface that cybercriminals are actively exploiting. Without bulletproof account controls, your operation faces catastrophic risks:

  • Stolen credentials accessing freight data: Attackers steal shipment details, routing info, and customer data worth millions
  • "Ghost accounts" from former employees: 23% of terminated accounts remain active, creating backdoors for attackers
  • Vendor account compromises: Third-party breaches spreading through your TMS, dispatch, and logistics platforms
  • Compliance violations costing $2.8M: CTPAT, CMMC, and FMCSA penalties for inadequate access controls
  • Operational shutdown: Identity breaches shutting down dispatch systems during peak shipping seasons

Industry Alert

Logistics companies are 4x more likely to experience identity-related breaches than other industries. The average time to detect a compromised account: 287 days.

Your Complete Identity Defense Framework

Our logistics-engineered Account Management Policy addresses the unique identity challenges your operation faces across every system and user type:

  • Multi-Layered Account Classification: Standard, privileged, service, and vendor account types with tailored security controls
  • Zero Trust Implementation: Multi-factor authentication requirements for TMS, dispatch, ELD, and customer systems
  • Bulletproof Access Controls: Role-based permissions that scale with your organizational structure
  • Automated Lifecycle Management: Streamlined provisioning and instant deprovisioning when employees leave
  • Vendor Account Governance: Strict controls for supply chain partners, carriers, and third-party logistics providers
  • Emergency Access Protocols: Break-glass procedures for critical system access during incidents
  • Continuous Monitoring: Account activity logging and anomaly detection across all systems
  • Compliance Enforcement: Automated password policies, access reviews, and audit trail generation

Who Needs This Advanced Protection

Every logistics company with multiple systems and users needs robust account management, but it's absolutely critical for:

  • Multi-Location Operations: 3PLs and carriers with distributed dispatch centers and field operations
  • Cross-Border Carriers: CTPAT participants handling sensitive customs and regulatory data
  • Government Contractors: Logistics companies pursuing CMMC compliance for defense contracts
  • High-Value Freight: Operations shipping pharmaceuticals, electronics, or other high-theft cargo
  • MSP-Supported Fleets: Companies working with managed service providers for IT support
  • Insurance Compliance: Operations facing stringent cyber insurance questionnaires and audits

Strategic Integration

For maximum protection, deploy this policy alongside our Acceptable Use Policy and Security Awareness Training to create an impenetrable identity security framework.

Advanced Identity Protection Tiers

Account Management Policy is available in our Operational and Regulated tiers for sophisticated identity governance

Tier 2: Operational Logistics
$4,500 · One-time purchase
  • Standard account classification framework for logistics roles
  • Multi-factor authentication implementation guides
  • 16+ character password requirements with complexity rules
  • 30/90 day inactivity deactivation policies
  • Quarterly access reviews with automated reporting
  • Vendor account governance templates
  • Emergency access protocols for critical systems
  • NIST & CMMC compliance mapping documentation
  • Integration guides for common logistics platforms
View Complete Package
Tier 3: Regulated Logistics+
$8,500 · One-time purchase
  • Advanced Zero Trust account governance model
  • Just-in-Time (JIT) access implementation framework
  • Privileged Access Management (PAM) controls
  • Service account security and automation protocols
  • Break-glass emergency access procedure templates
  • Advanced threat detection and response integration
  • Comprehensive audit logging and SIEM integration
  • Full NIST, CMMC, CTPAT, CIS framework mapping
  • Executive briefing materials and board reporting
  • 24/7 implementation support and consultation
View Complete Package

Frequently Asked Questions

Get answers to common questions about implementing robust account management in logistics operations

How do we implement multi-factor authentication for drivers without disrupting operations?
Our policy includes driver-specific MFA implementation guides that address real-world logistics challenges. We recommend offline-capable authenticator apps (Microsoft Authenticator, Google Authenticator) that work without cellular coverage. The policy provides step-by-step deployment guides for ELD systems, driver portals, and dispatch applications, plus emergency access protocols for situations where drivers face authentication issues on the road. We've helped 500+ logistics companies implement MFA without operational disruption.
Will this policy satisfy our cyber insurance requirements and reduce premiums?
Yes, our Account Management Policy directly addresses the top cyber insurance requirements around identity security. The policy includes comprehensive documentation of MFA implementation, privileged access controls, account monitoring, and regular access reviews—all critical elements in insurance underwriting. Tier 3 includes advanced controls like Just-in-Time access and Privileged Access Management that often qualify for 15-25% premium discounts. We provide insurance questionnaire alignment documentation to streamline your renewal process.
How do we manage the complexity of vendor and contractor account governance?
The policy includes a comprehensive vendor account governance framework specifically designed for the interconnected logistics ecosystem. It establishes time-bound, purpose-specific access with enhanced monitoring and automated revocation upon contract termination. For logistics companies dealing with multiple carriers, freight agents, and customs brokers, we provide vendor security agreement templates, conditional access requirements, and risk-based access controls. The policy also includes quarterly vendor access review templates and automated notification systems.
What if we don't have a dedicated cybersecurity team?
Our policy is designed for logistics companies of all sizes, including those working with MSPs or limited internal IT resources. Tier 2 includes MSP-friendly implementation guides with clear responsibility matrices and phased deployment plans. You can start with your highest-risk systems (TMS, dispatch platforms) and expand gradually. We provide simplified checklists, vendor evaluation criteria for identity management solutions, and templates for documenting roles across internal staff and external providers. Many companies implement core controls within 48 hours using our step-by-step guides.
How do we balance security with operational efficiency for time-sensitive logistics?
The policy includes risk-based access controls that apply appropriate security levels based on system criticality and user roles. For time-sensitive operations, we provide streamlined authentication methods for routine tasks while requiring stronger controls for high-risk activities (financial systems, customer data, routing changes). The policy includes emergency access protocols, single sign-on implementation guides, and automated provisioning workflows that actually improve operational efficiency. The goal is invisible security that protects without slowing down your logistics operations.
How often should we conduct access reviews and what's included?
Our policy recommends a risk-based review schedule: monthly for emergency/break-glass accounts, quarterly for privileged/vendor/admin accounts, and semi-annual for standard user accounts. For logistics operations with high turnover or seasonal workers, we recommend quarterly reviews for all operational system access. The policy includes automated access review templates, manager approval workflows, exception handling procedures, and remediation tracking. We also provide guidance on using built-in tools in Microsoft 365, Google Workspace, and common TMS platforms to streamline the review process.

Ready to Lock Down Your Identity Security?

Get a comprehensive Account Management Policy that prevents 81% of breaches and satisfies the most demanding auditors and insurers.

Start with Tier 2 - $4,500

Need advanced Zero Trust controls? Explore Tier 3 or get expert guidance